Skytrax has announced the winners of the World Airport Awards 2025, determining the best airports in the world according to passengers. Find out which airports made the top 10 and what distinguishes the leader

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Skytrax, a renowned aviation consultancy headquartered in the UK, has announced its World Airport Awards 2025, recognizing the world’s best airports as voted by passengers. The awards are considered the “Oscars” of the airport industry, with rankings based on customer satisfaction surveys that evaluate over 570 airports worldwide. The 2025 awards ceremony took place on 9 April 2025 during the Passenger Terminal Expo in Madrid, Spain.

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The World’s 10 Best Airports 2025

The following airports were recognized for their exceptional service and amenities

- Singapore Changi Airport (Singapore)

Changi Airport takes the top spot for the 13th time, renowned for its efficiency, cleanliness and innovative features such as the “Jewel” complex, which houses a tropical garden and a 40-metre indoor waterfall. Passengers can also take advantage of early check-in services up to 48 hours before departure.

- Hamad International Airport (Doha, Qatar)

Known for its luxurious amenities and stunning architecture, Hamad International offers high-end shopping, art installations and an indoor Orchard. It is the main hub for Qatar Airways, connecting travelers to over 250 destinations.

- Tokyo Haneda Airport (Tokyo, Japan)

Known for its cleanliness, efficiency and proximity to central Tokyo, Haneda Airport features elements of traditional Japanese culture, premium lounges and a variety of dining options.

- Incheon International Airport (Seoul, South Korea)

Offering a range of activities including an indoor ice rink, golf course and cultural exhibitions, Incheon is known for its cleanliness and family-friendly facilities.

- Tokyo Narita Airport (Tokyo, Japan)

Narita, known for its enhanced passenger services and sophisticated handling of international traffic, represents Japan’s global gateway.

- Hong Kong International Airport (Hong Kong)

Despite the challenges of recent years, HKIA remains a favorite due to its infrastructure, speed and connectivity. It is known for its excellent immigration services and efficient terminal operations.

- Paris Charles de Gaulle Airport (Paris, France)

CDG continues to climb the rankings, investing in modernization and improving the experience for passengers traveling to Europe.

- Rome Fiumicino Airport (Rome, Italy)

Italy’s flagship airport continues to receive praise for its recent infrastructure upgrades and improved customer service.

- Munich Airport (Munich, Germany)

Known for its efficient operations and quality service, Munich Airport continues to improve its facilities to enhance the passenger experience, even featuring a brewery and beer garden.

- Zurich Airport (Zurich, Switzerland)

Offering a seamless journey with easy access to the city, Zurich Airport is praised for its cleanliness and efficient service.

Why do these airports lead the world?

1. Passenger-centric design is key

The best airports don’t just move people from gate to gate – they create a holistic, even enjoyable journey. Singapore’s Changi and Doha’s Hamad go beyond functionality to offer luxury, nature, and recreation areas that redefine what an airport can be.

2. Technology and Automation

Most of the leaders in this ranking are ahead of the curve in implementing cutting-edge technologies – biometric check-in, smart security lanes and real-time baggage and flight tracking. This significantly reduces stress and waiting times.

3. Cleanliness and efficiency matter

Airports in Japan, Korea and Switzerland consistently score highly for punctuality and cleanliness, two qualities that travelers value highly, especially after the pandemic.

4. Investment pays off

Airports such as Rome’s Fiumicino and Paris’s CDG have steadily risen in the rankings in recent years, demonstrating that consistent investment in infrastructure and customer service can significantly enhance global reputations.

5. Cultural identity and experience

Many of the best airports incorporate cultural elements – traditional architecture, music, local food or art – to give travelers a “sense of place”. It is not just about transit, but also about experience and identity.

What does this mean for the industry?

The Skytrax ranking has set the gold standard in aviation, pushing airports around the world to raise the bar. As global air travel continues to recover and grow, the focus is increasingly shifting from simple size or passenger numbers to quality of service.

With competition becoming fiercer than ever, leading airports will need to combine technology, sustainability, local flavor and luxury while maintaining a stress-free operation.

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Reminder! Tucked between France and Spain in the Pyrenees Mountains, Andorra is a hidden European gem, known for its ski resorts, duty-free shopping and stunning natural scenery. Although Andorra is not part of the EU or Schengen area, it does have specific travel regulations and logistical features that every traveler should be aware of. We’ve already covered how to plan the perfect trip to Andorra.

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